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Emerging HRM ; The Digitisation and Technology Drive in Global and How Sri Lanka adapting

 

What is Digitisation in context of HRM

In Contemporary world in organisations digitisation and technology have transformed Human Resource Management. It makes the HRM process more efficient by data-driven and employee centric approach with  AI-powered recruitment to cloud based HR systems and technology enhances workforce management. Automation is the new key to success in many businesses process so  HR professionals play a crucial role in embracing these advantages and transformation to drive organizational success

Figure 01 – Source – Linkedin 

HRM Digitisation and Technology Drive in Global Trends 

Almost all organisations are digital HRM systems to streamline HR functions such as payroll processing, benefits management, and performance evaluation through the use of advanced HR software and technology solutions (Stone, D,. Et al,. 2015) . IT is evident that these adaptation is reshaping traditional HR practices and introducing innovative approaches to workforce management. Human Resource Information Systems , e recruiting and the integration of artificial intelligence  in HR processes revolutionising the HRM 

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Further more with the emerging big data use cases  HRM has transformed  from traditional decision making to more data driven approach. HR professionals now leverage data analytics to make  more accurate and efficient decisions on various aspects of people management. additionally Virtual Hiring utilizes AI-driven tools for virtual interviews and candidate assessments, resulting in a more efficient and unbiased hiring process


 

Sri Lankan Organisation use cases of Digitisation and Technology in HRM 

Dialog Axiata has integrated AI tools for recruitment, using algorithms to analyze resumes and match candidates to job descriptions more accurately and efficiently. Further Dialog has adopted digital communication tools such as Zoom, Teams to ensure effective team collaboration across geographical boundaries 

 
Figure 02 - Source Linkedin
 

One of Sri Lanka’s largest apparel manufacturers MAS Holdings  has automated recruitment and on boarding processes, reducing manual work and enhancing employee engagement through streamlined HR management platforms (FT, 2016)

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Conclusion 

Global HRM practices have undergone significant transformation with  to the integration of digitization, AI  and advanced technologies. These innovations have streamlined HR processes in Sri Lanka and boosted their efficiency as well as enhanced employee productivity . it creates a more dynamic and competitive workforce.

 

Reference  


Johnson, R. D. and  Gueutal, H. G. (2011). Transforming HR through Technology: The Use of e-HR and HRIS in Organizations. Society for Human Resource Management. [Online] Available at:
https://static.republicforyou.com/wp-content/uploads/2020/09/18070449/Transforming-HR-through-Technology-SHRM.pdf  [ Accessed on 09th March 2025].

Diaz, G, M,. Hernandez, j, J,G,. Galdon, J, L .(2023) Analyzing Employee Attrition Using Explainable AI for Strategic HR Decision-Making . ResearchGate Publication  [Online] Available at:
https://www.researchgate.net/publication/375741559_Analyzing_Employee_Attrition_Using_Explainable_AI_for_Strategic_HR_Decision-Making [ Accessed on 09th March 2025].

Pitch N hire (2024 ) Digital Transformation in HR: What You Need to Know in 2024? [Online] Available at:https://www.linkedin.com/pulse/digital-transformation-hr-what-you-need-know-2024-pitch-n-hire-npqic [ Accessed on 09th March 2025].

FT (2016 ) attune develops comprehensive, cloud-based talent management system for MAS Holdings [Online] Available at https://www.ft.lk/IT-Telecom-Tech/attune-develops-comprehensive-cloud-based-talent-management-system-for-mas-holdings/50-553158?form=MG0AV3 [ Accessed on 09th March 2025].


 

 


 

 

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Comments

  1. Heshan Adhisha PathiranaMarch 9, 2025 at 7:26 PM

    Great insights into how Sri Lankan organizations are leveraging digitization and AI in HRM! Automating recruitment and onboarding not only saves time but also improves the candidate experience. The use of AI for resume analysis and digital communication tools for collaboration is a step in the right direction. Exciting to see how technology continues to shape the future of HR in Sri Lanka!

    ReplyDelete
  2. chinthanashilpikaMarch 9, 2025 at 9:56 PM

    It is good to see that Sri Lankan entities started to gain the benefit of digitalization and mostly integrated the AI platforms specially in HRM. This will help to chose most suitable candidate for the positions and it will upscale the HRM functions in Sri Lanka

    ReplyDelete
  3. Jasmine JayakodyMarch 10, 2025 at 9:02 PM

    Great insights on the digitization of HRM! The use of AI in recruitment and digital tools by companies like Dialog Axiata and MAS Holdings shows how technology can enhance efficiency and engagement. Embracing these changes is key for staying competitive.

    ReplyDelete
  4. Charitha BoraluwaMarch 11, 2025 at 1:49 AM

    Interesting see companies like dialog using AI for recruitment and it will be a definite advantage for the recruitment team to select the best candidate for a particular job role.

    ReplyDelete
  5. Sanjeewa KVNMarch 11, 2025 at 8:53 PM

    It is great to see that Sri Lankan companies utilising AI in HRM. By using AI tools for HRM, can achieve significant benefits such as timely and accurate decision making.

    ReplyDelete
  6. K.P. Harsha Pradeep JayathilakaMarch 12, 2025 at 8:36 AM

    Digitization is greate achievement of some industriw in Sri Lanka.digitization is given enhanced efficiency,leading to greater productivity and employee engagement,improved data driven decision-making and a better employee experience.

    ReplyDelete
  7. Sumudu ThanthrigeMarch 22, 2025 at 11:13 AM

    When moving forward will with digitization, it is very much proud to witness that Sri Lankan companies also dealing with AI technology especially when it comes to Human Resource Management. However, proper mechanisms should be adopted to ensure the organizational culture is not affected adversely with the new implementations.

    ReplyDelete
  8. Poornima Abeykoon March 27, 2025 at 9:55 AM

    This article provides a comprehensive view of how digitization and technology are transforming HRM globally and in Sri Lanka. It effectively highlights key trends like AI-driven recruitment, cloud-based HR systems, and automation, showcasing their impact on efficiency and employee engagement. The Sri Lankan case studies add valuable insights into local adaptation. A well-structured and informative read!

    ReplyDelete
  9. Chathuri SamarawickramaApril 1, 2025 at 10:18 AM

    Emerging HRM trends, driven by digitization and technology, are reshaping global workforces. In Sri Lanka, organizations are embracing these changes through digital HR tools, data-driven decision-making, and virtual collaboration. Adapting to this shift helps local businesses improve efficiency, attract global talent, and remain competitive in a rapidly evolving landscape.








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